Managing your gift vouchers:
Quick Steps: Shop > Order Management > Gift Vouchers
Fifth column displays the status of the voucher, a tick means the voucher is activated and a cross means it has been deactivated
View a gift voucher:
Quick Steps: Shop > Order Management > Gift Vouchers > Actions > View
Voucher Type: Paper is a manual gift voucher created and Email refers to a voucher purchased online
The serial number and password will also be displayed which is what the customer requires to redeem their voucher
Name: Recipients names
Phone: Contact number within the order
Issue Date and Expiry date: When the voucher was initially issued and when it is valid to
Value: Amount the voucher is worth
From email address: Senders email address
Recipient email address: The person who will receive the voucher
Edit a gift voucher:
Quick Steps: Shop > Order Management > Gift Vouchers > Actions > Edit
You are able to edit all fields except for the gift voucher amount
Manually pay or deduct an amount:
Quick Steps: Shop > Order Management > Gift Vouchers > Actions > Pay
An Administrator has the ability to pay/deduct an amount from a gift voucher.
A Use Gift Voucher box will appear where you will be able to place the amount you wish to deduct from the voucher. Click Submit Payment.
Send a duplicate gift voucher to the recipient:
Quick Steps: Shop > Order Management > Gift Vouchers > Actions > Send Duplicate
Adding a gift voucher manually
Quick Steps: Shop > Order Management > Gift Vouchers > Actions > Add
Voucher Type: Whether it is Paper or Email. Paper is a manual gift voucher created and Email refers to a voucher purchased online
Name: Recipients names
Phone: Contact number of the purchaser
Expiry date and expiry time: When the voucher is valid to
Value: Amount the voucher is worth
From email address: Senders email address
Recipient email address: Person who will receive the voucher
The serial number and password will now automatically be generated