Updated Articles

  1. Ticketdesq Images

    The Images tab allows you to upload a header, footer and other images for your page. The ideal dimensions for your images are as follows: Header Width: 940px  Height: Max. 200px Footer Width: 940px  Height: Max. 150px Site Backgroun...
  2. Bulk Refund Process- Classic Events

    In response to the large number of requests to refund participant fees after the shutdown of sports due to COVID-19, we have built a tool which allows STG staff the ability to process refunds from the admin console on a case by case or bulk basis.&n...
  3. Bulk Refund Process- Classic Members

    In response to the large number of requests to refund participant fees after the shutdown of sports due to COVID-19, we have built a tool which allows STG staff the ability to process refunds from the admin console on a case by case or bulk basis.&n...
  4. Browse Button Not Appearing in Classic Console

    Older version of Chrome Google Chrome has recently changed default settings for displaying Adobe Flash content, and this may be why your browse button is not appearing. To change this setting, follow the steps below: Check that you are using the m...
  5. Images

    Quick Steps:  Go to  Tools > Image Gallery > Images 1. Go to the menu Tools > Image Gallery > Images. 2. Click UPLOAD IMAGE, select the image type you have added as the Gallery type. Click BROWSE to upload th...
  6. Browse Button Not Appearing in Classic Console

    Older version of Chrome Google Chrome has recently changed default settings for displaying Adobe Flash content, and this may be why your browse button is not appearing. To change this setting, follow the steps below: 1.   Within your Googl...
  7. IMPORTANT: Update to Classic System - Member Search Field Functionality

    SportsTG would like to notify all clients of a system upgrade that we have implemented for our Classic platform as of August 8th, 2018.  Previously the Classic Member Search field allowed you to search for member details in the following field...
  8. IMPORTANT: Update to Classic System - Display of Passwords

    SportsTG would like to notify all clients of a system upgrade that we will be implementing for our Classic platform in the week beginning July 9. Currently passwords are viewable in the console by Administrators and they often feature in email rece...
  9. Including Member Information in Emails (Merge Fields)

    Insert the required Me rge Field into the content of your email where the member information is to be outputted.   Merge Fields can also be outputted in the 'Subject' field of your email campaign.  Below is a list of all...
  10. Events Member Email Merge Fields

    Events now allow Event  Administrators the ability to include all member email merge fields within an email sent to event entrants.  This allows administrators the ability to include their members' information in emails sent to Event...