Articles
Re-Issuing a Gift Certificate
Step 1: Login to your BigCommerce Shop backend Step 2: Click on ORDERS > GIFT CERTIFICATES Step 3: Use the Search bar and enter the Gift Certificate Code or enter the customers name to find the certificate you need to re-issue S...
Changing a Customers Email Address or Other details stored in their profile
Sometimes you will need to change a Customers profile information. Step 1: Login to your BigCommerce Shop Back end Step 2: Click on CUSTOMERS > SEARCH Step 3: Click on the three dots on the far right of the customer's preview informat...
Adding Free Shipping for Specific Product(s) Only
STEP 1 - Login to your BiogCommerce Dashboard STEP 2 - Click on Products from the Left hand menu STEP 3 - Click on the product you want to EDIT and offer free shipping for STEP 4 - Scroll down to SHIPPING >> DIMENSIONS & WEIGHT then CHECK on the...
Updating Store Carousel
A carousel is a set of rotating banners, or a slideshow, that displays on the homepage of your store. It allows you to display up to five slides consisting of images and text, which can be linked to specific products or pages. The image will change...
Creating Specific Customer Groups
Creating Customer Groups allows you to offer various discount levels to your members. To do this CUSTOMERS>CUSTOMERS At the top of the page click 'Create a Customer Group' Once you have decided on your customer groups, scroll down to Storewide D...