Quick Steps: Shop > Order Management
Within the Order Management menu, you have the ability to email each customer individually in regards to their order. This allows you an easy way to communicate with a customer, as well as set the 'reply to' sender email address for further communication.
1. Within the Management Console, select Shop from the top menu, then Order Management from the left menu. 2. Find the Order for the customer that you wish to email. 3. Select the dropdown next to the order labelled Actions. 4. Select Email Customer from the dropdown.
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