Articles
Tracking Auction Payments
Once a bidder has won the auction, they can then log into their account and make payment for the item. Administrators can track which items have been paid for within the Transactions listing.
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Completing a Transaction
Once a buyer has paid for their item, the administrator can then post the item to the buyer, as well as complete the transaction. Completing the transaction allows administrators to track which items they still need to send and ensures that they are...
Exporting Transactions
Exporting Transactions allows administrators to pull the details for all transactions into an Excel Spreadsheet making it easier for them to follow up on either unpaid items, or paid items that they need to dispatch.
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Cancelling a Transaction
If there is a problem with an item, you can cancel a transaction before it is paid. Once an item has been paid, it can not be cancelled.
Quick Steps: Go to AUCTIONDESQ / TRANSACTIONS / UN...
Resending a Receipt
If a buyer misplaces their receipt, administrators can resend their receipt to them from within the Paid Transactions listing.
Quick Steps: Go to AUCTIONDESQ / TRANSACTIONS / PAID / RECEI...