Updating a Credit Card for Scheduled Instalments

Quick Steps: Subscriptions > Instalments > Schedule

1. Within the Management Console, select Subscriptoins from the top menu, then Instalments from the left menu.

2. Select Schedule  from the expanded left menu.

3. Search for the member you wish to update using either their Last Name or Instalment ID.

4. Click View next to the member's name, then click Update CC.

5. Enter the Card Number, Expiry Date and CCV number.
Please Note: You do not need to enter the card type as the system will automatically recognise this based on the number.

6. Click Update CC to update the information.

Note: In updating the card details a $1.00 charge will be placed on the members card. After a period of 3 seconds this payment will then be reversed. Please be patient in waiting for this delay and ensure members are informed of the reversed charge. Once the charge/refund has gone through, all future payments will be taken from the new card.