How Do I Send an Individual Email?

Quick Steps: TicketDesq > TicketDesq Console > Ticketholders

You may need to individually contact ticket holders during the ticket purchasing process for updates or changes.

1. Within the Management Console, select TicketDesq from the top menu, then click on the name of the form to enter the relevant Ticketdesq Console

2. Select Ticketholders from the expanded left menu.

3. Find the individual you would like to email and click the Email icon on the right hand side.

4. Email templates are set up under your Tools tab - see article How do I set up an email template?

5. If you choose Blank Template, you can edit the email's contents at the next step. Click Next.

6. Complete Sender name (name that will appear in the recipient's inbox), Sender Email Address (email address that will appear in the recipient's inbox), Subject (email's subject heading). You also have the option to edit any of the email's details via the tabs at the top.

7. Click Send Email.