Popular Articles

  1. Refunds Listing

    1. Click on the Events  module along the top menu 2. You are now within the Event Listing page. Click on the relevant Event form that you wish to view refunds for 3. Select the Refunds tab on the left - side menu ...
  2. Setting Up Question Sections

    Quick Steps: Tools > Finder > Question Sections This step is to be actioned at the highest tier, whether a National or State entity. This create a category to house questions that prospective members may want to know about the club they wish ...
  3. Removing Duplicates from an Email Database

    Quick Steps: Tools > Email Databases > Remove Duplicates > Select Email Database > Remove Uploading email contacts to an email database can mean that duplicate email addresses are logged in your databases. There is the ability to remove dupli...
  4. Transferring Auction Categories

    Transfer can be used within Auctions to change the category of all items that are currently listed in a certain category. This can be used if you decide to change the way that your categories work. The same process applies for Subcategories Qu...
  5. How do I link Twitter to my website?

    Quick Steps: Go to WEBSITE / BASIC INFORMATION / EDIT / Enter twitter widget code and click SAVE . LINKING twitter TO your website             ...
  6. Resending tickets

    Quick Steps: TicketDesq > Form > Tickets 1. Within the Management Console, select TicketDesq from the top menu, select the appropriate Form you wish to resend tickets from 2. Click Tickets and find the ticket you wish to resend ...
  7. Setting Postage Options for an Item

    Once you've added an Item you can then add the Postage Options for that item. You can attach any of your standard Postage Options to each item, depending on the size or weight of the item, or the location it will be sent to. Quick Steps:  Go ...
  8. Deleting an Auction Member

    Removing a member from the database allows you to remove any members that you have had issues with payments or other problems in the past.  Quick Steps:  Go to  Auction > Members > Delete Deleting a Member: 1. Within the Mana...
  9. Edit Reserved Seating Sections - Add or Remove a Seat

    Please note that those organisations utilising the Reserved Seating area now have the ability to Add and Remove their own seats from seating sections. To Add or Remove a seat go to Tools > Reserved Seating > Edit Sections. To Add a seat pl...
  10. Setting a Group of Items Live

    Once you have set up your auction items and they are ready to go, you then need to list the item. This is setting the item live and available for people to bid on. You can list items one at a time, or bulk list items.  Quick Steps:  Go to  ...