Articles
Best Practice EDM Specifications
File size:
Images must be no larger than 200kb.
Dimensions/layout:
Maximum width must be no larger than 600px.
Vertical layout over the horizontal is preferable.
If you have multiple product/categories to display, provide ...
Can I find out how many people opened an email sent to an Email Database?
This data is available in the Campaign Management section of Members/Email.
To find this go to Tools > Email Databases > Manage Campaign , select your database and note the OPEN column, this column will show the number of people that have open...
Can I stop an email campaign?
If you start to send a campaign and realise you need to stop it complete the following.
For Member Email Blasts go to Members > Send Email > Campaign Management > Incomplete
For Email Database Campaigns go to Tools > Email Databases > M...
How do I include an attachment in an email?
Go to the menu Tools > Documents > Document Types .
Click the Add button. Add a title for the type of documents you will be sending eg. Email Documents, then Save.
Go to the menu Tools > Documents > Listing .
Click the Add butto...
Sending Emails to Members
Quick Steps: To send an email to members go to Members > Send Email > All Members. Select the Email Template, click Next, update the email and click Generate Campaign. Go to Campaign Management and click Send.
Sending emails to members ca...
What’s a Hard Bounce/Soft Bounce/Opt Out?
An Opt Out means that a member has unsubscribed by clicking the unsubscribe link at the bottom of the email sent.
A S oft Bounce means that the email address was valid and the email message reached the recipient’s mail server. However, it b...