Popular Articles

  1. 7. Adding Additional Questions

    Last Updated: 21/09/2016 in Archived (Classic/OST) TicketDesq Setting Up Your TicketDesq Event
    Quick Steps: TicketDesq > Event Console > Other Information > Add  1. Within the Management Console, select TicketDesq from the top menu, then click on the name of the event, or the Event Console  button to enter the Event Console ...

  2. Viewing Orders

    Last Updated: 22/09/2016 in Archived (Classic/OST) Shop Classic Order Management
    Quick Steps: Shop > Order Management > View Order > Actions Viewing Orders allows you to view any outstanding orders and the details of them to allow you to pack and complete the order. You can view the Postal Address and Item Requirements fo...

  3. How do I set my website live?

    Last Updated: 04/07/2016 in Archived (Classic/OST) Websites Site 1.0 Getting Started Step 4: Going Live
    Once the website is ready to go live (i.e. your content has been added and the domain is pointing to the STG IP address) go to the menu WEBSITE / BASIC INFORMATION.  Click on EDIT and select the WEBSITE DETAILS tab. Enter the URL in the WEBSIT...

  4. Emailing PIN Managers Access Details for the PIN Portal

    Last Updated: 26/10/2016 in Archived (Classic/OST) Events Classic PIN Management PIN Managers
    Once you create PIN Managers, you need to email them access to the PIN Manager Portal. This is an online site where Managers can login and manage the PIN Sets they have been assigned  Step 1: Email the PIN Manager their access details to the P...

  5. Sending a Follow up Email to Pending Entrants

    Last Updated: 22/08/2016 in Archived (Classic/OST) Events Classic Entrants
    Quick Steps: Go to Events > Basic Information > Follow-Up Email To Pending 1. Within the Management Console, select Events  from the top menu, then click on the event that you wish to set up the follow-up email for 2. Select Basic In...

  6. Post Event Member Transfer

    Last Updated: 19/01/2017 in Archived (Classic/OST) Events Classic Transfer Entrants
    Quick Steps: Events > Transfer Entrants > Make selections > Transfer 1. Within the Management Console, select  Events  from the top menu, then click on the relevant event 2. Click on Transfer Entrants from the left hand...

  7. Setting Up Officials

    Last Updated: 20/10/2016 in Archived (Classic/OST) Sports Specific Information Baseball Competitions - Classic
    To assign officials to matches the officials must first be attached to an ‘Official Type’. To create an Official Type please follow the instructions below Go to O fficials Click Official Type/ Add Enter the title of the ...

  8. Create a New Page

    Last Updated: 26/06/2017 in Archived (Classic/OST) Websites SitePro User Guides
    When using SitePro you are able to create adding one or more pages on your website which you then add modules to, this allows you to build and customize your content. Pages can be added by: Part A Add New Page in the Pages menu of the adm...

  9. Uploading Entrants

    Last Updated: 22/08/2016 in Archived (Classic/OST) Events Classic Upload
    Quick Steps : Events > Event > Upload Download the  Import Template  by selecting Click Here on the Upload page You will then need to fill in the form without deleting any of the columns that already exist If you have event qu...

  10. Events Member Email Merge Fields

    Last Updated: 03/07/2018 in Archived (Classic/OST) Events Classic Email
    Events now allow Event Administrators the ability to include all member email merge fields within an email sent to event entrants.  This allows administrators the ability to include their members' information in emails sent to Event Entrants,...

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