Articles
Confirmed Entrants Listing
Quick Steps: Go to Events > Basic Information > Other
1. Within the Management Console, select Events from the top menu, then click on the relevant event
2. Select Basic Information from the ...
Viewing Entrants
Quick Steps: Go to Events > Click on the Event > Entrants
All Event Entrants are contained within the same area of the Event Console, within the Entrants Listing. Here you can view your entrants, their payment detail...
Withdrawing and Refunding an Entrant
Quick Steps: Go to Events > Click on Event > Entrants > Find Entrant > Withdraw > Withdrawn > Refund
1. Within the Management Console, select Events from the top menu, the...
Edit An Entrant's Entry Type
Quick Steps: Go to Events > Click on the Event > Entrants > Search for Entrant > View > Edit Entry Type
1. Within the Management Console, select Events from t...
Re-sending Receipt
Quick Steps: Go to Events > Event Console > Entrants > Invoice
1. Within the Management Console, select Events from the top menu, then Event Console next to the required event
2. Select E...
Sending a Follow up Email to Pending Entrants
Quick Steps: Go to Events > Basic Information > Follow-Up Email To Pending
1. Within the Management Console, select Events from the top menu, then click on the event that you wish to set up the follow-up email fo...
Exporting Entrants
Quick Steps: Events > Event Console > Entrants > Basic, Full or Template
1. Within the Management Console, select Events from the top menu, then Event Console next to the required...
Exporting Entrants - Event Day
Quick Steps: Events > Event Console > Entrants > Event Day Template
1. Within the Management Console, select Events from the top menu, then Event Console next to the required event
2. Sele...