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Quick Steps: Go to Events > Select the Event > Questions > Sections
Please note – in OST it is not compulsory to include Questions in an Events Form
Within the OST Console, select Events from the top menu, then click on the name ...
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Quick Steps: Go to Events > Event Console > Teams
1. Within the Management Console, select Events from the top menu, then Event Console next to the Event
2. Select Teams from the expanded left menu
This will automatical...
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Quick Steps: Go to Tools > Themes > Add > Save > Events > Select your Event / Basic Information > Edit
Within the OST Console , select Events from the top menu, then click on the name of the event, or Actions > View
Select Basi...
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Quick Steps: Shop > Options or Shop > Products > Edit or Add
Within the Shop Options as well as within Products it will ask you to place Meta Tags to help Search Engines find your Shop and Products.
Meta Tags are keywords that are us...
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Quick Steps: Shop > Order Management > Refunds Listing
You can view any refunds that have been issued through the Refunds Listing, which enables you to track what orders have had refunds processed and ensure that all refunds have been carried...
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Quick Steps: Shop > Products > Products > Edit
The details of products often change over time, and you can edit your product's information at any time through the Management Console.
1. Within the Management Console, select Shop from t...
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Quick Steps: Shop > Shop Settings > Postage Settings
Postage Options allow you to set up how postage costs will be applied to customers on checkout.
1. Within the Management Console, select Shop from the top menu, then Shop Settings ...
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Quick Steps: Shop > Shop Settings > Additional Information
Additional Information gives you the ability to add additional pages to your Shop portal, including linking through to other STG hosted portals, or setting up a Terms & Conditions or ...
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This is another common set up error that stops people from being able to register for your event. You will find that your entrants are able to select their entry type and enter their personal details before they are taken back to the event home page...
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Quick Steps: Go to Events > Click on Mode > Live
1. Within the OST Console, select Events from the top menu, then find the event you wish to test in your listing.
2. Refer to the status column, and click the word Offline next to t...