Popular Articles

  1. Adding an Entry Type

    Quick Steps: Events > Event Console > Entry Types > Add Entry Types are how the SportsTG system categorises your Event's Entrants and determines how much they pay for their Entry into your Event. Adding multiple entry types allows organ...
  2. Step 11: Going Live

    This article relates to Site 2.0 Instructions should be given to your domain hosts to point your domain name to the SportsTG CNAME. This address is:  wildcard.sportstg.com   You will need to create 2 DNS records; An A nam...
  3. Step 6: Adding Entry Types

    Quick Steps: Go to Events > Select Event > Entry Types > Add 1. Within the Management Console, select  Events  from the top menu, then click on the name of the event, or the  Event Console  button to enter the Event Console ...
  4. Can I find out how many people opened an email sent to an Email Database?

    This data is available in the Campaign Management section of Members/Email. To find this go to Tools > Email Databases > Manage Campaign , select your database and note the OPEN column, this column will show the number of people that have open...
  5. Adding an Entry Form Question

    Quick Steps:  Go to  Events > Event Console > Question Sections > Add  Each Entry Form is required to have at least one Entry Form Question. These are generally used to gain further information about the entrant, including qualification inf...
  6. Uploading Documents

    This article relates to Site 1.0 Uploading a PDF and other document types enables you to create hyperlinks and refer your users to external documents. This feature can be used throughout all modules in the SportsTG console. ...
  7. Adding a Product

    Quick Steps: Shop > Products > Products > Add Viewing Orders allows you to view any outstanding orders and the details of them to allow you to pack and complete the order. You can view the Postal Address and Item Requirements for each order w...
  8. Setting Up the Units Grid

    Quick Steps: Shop > Products > Products > Units Grid The Units Grid allows you to set up the various colours and sizes for a product so that you only need to add the product once and customers are then able to select the applicable size or co...
  9. Customising Member Login Text

    Quick Steps: Shop > Shop Settings > Options > MemberDesq > Member Login Text If you have integration with your Member database setup within Shop, you can customise the message that is displayed to members when they log in. This enables you to...
  10. Why am I Receiving High Bounce Rates for my Email Campaigns

    When an email campaign is sent, there is a potential that emails may "bounce" back from your recipients. These "bounces" can be classed as a Hard Bounce or Soft Bounce . (For more information see What’s a Hard Bounce/Soft Bounce/Opt Out? ) If y...