Popular Articles

  1. Step 6: Adding Entry Types

    Quick Steps: Go to Events > Select Event > Entry Types > Add 1. Within the Management Console, select  Events  from the top menu, then click on the name of the event, or the  Event Console  button to enter the Event Console ...
  2. Setting Up the Units Grid

    Quick Steps: Shop > Products > Products > Units Grid The Units Grid allows you to set up the various colours and sizes for a product so that you only need to add the product once and customers are then able to select the applicable size or co...
  3. Reports

    Here you will find a number of reports available for the competition manager to export. These include player statistic reports, venue fixtures and results. Click Reports > Here you can select a variety of reports > Many of these reports a...
  4. Can I find out how many people opened an email sent to an Email Database?

    This data is available in the Campaign Management section of Members/Email. To find this go to Tools > Email Databases > Manage Campaign , select your database and note the OPEN column, this column will show the number of people that have open...
  5. Adding an Entry Type

    Quick Steps: Events > Event Console > Entry Types > Add Entry Types are how the SportsTG system categorises your Event's Entrants and determines how much they pay for their Entry into your Event. Adding multiple entry types allows organ...
  6. Why am I Receiving High Bounce Rates for my Email Campaigns

    When an email campaign is sent, there is a potential that emails may "bounce" back from your recipients. These "bounces" can be classed as a Hard Bounce or Soft Bounce . (For more information see What’s a Hard Bounce/Soft Bounce/Opt Out? ) If y...
  7. Adding an Entry Form Question

    Quick Steps:  Go to  Events > Event Console > Question Sections > Add  Each Entry Form is required to have at least one Entry Form Question. These are generally used to gain further information about the entrant, including qualification inf...
  8. What is Overtime Bidding?

    Please note that all auctions on this site utilise overtime bidding. This means if a successful bid is placed within 5 minutes of the scheduled closing time of an auction, then the auction will go into overtime. Auction overtime results in...
  9. Step 11: Going Live

    This article relates to Site 2.0 Instructions should be given to your domain hosts to point your domain name to the SportsTG CNAME. This address is:  wildcard.sportstg.com   You will need to create 2 DNS records; An A nam...
  10. Members Options for Shop

    Quick Steps: Shop > Shop Settings > Options > MemberDesq This tab allows you to automatically integrate your shop orders directly into the member database. If Automatic transfer is set to “Yes”, all customers who purchase online will have a m...