Popular Articles

  1. What is Overtime Bidding?

    Please note that all auctions on this site utilise overtime bidding. This means if a successful bid is placed within 5 minutes of the scheduled closing time of an auction, then the auction will go into overtime. Auction overtime results in...
  2. Listing

    Quick Steps:  Go to  Tools > Documents > Document Types > Listing > Add A Document Uploading a PDF and other document types enables you to create hyperlinks and refer your users to external documents. This feature can be used throughout all...
  3. Options

    Quick Steps:  Go to  Members > Options > Edit > Save The first step of setting up your membership is configuring your Member settings. 1. Click on Members and then Options 2. Click Edit ...
  4. Resending a Receipt

    If a buyer misplaces their receipt, administrators can resend their receipt to them from within the Paid Transactions listing. Quick Steps:  Go to AUCTIONDESQ / TRANSACTIONS / PAID / RECEI...
  5. Members Options for Shop

    Quick Steps: Shop > Shop Settings > Options > MemberDesq This tab allows you to automatically integrate your shop orders directly into the member database. If Automatic transfer is set to “Yes”, all customers who purchase online will have a m...
  6. Adding An Entrant

    Quick Steps: Go to Events > Select Event > Add Entrant   1. Within the Management Console, select  Events  from the top menu, then click on the relevant event 2. Select Add Entrant from the expanded left menu 3. Select...
  7. Cancelling an Order

    Quick Steps: Shop > Order Management When orders are placed through the Shop page they are automatically placed in the Outstanding status. Sometimes you will then need to cancel an order. This can be done by changing the status of the order, ...
  8. Viewing Settlement Reports

    Quick Steps: Shop > Order Management > Settlements Settlement Reports show those payments received during any given Settlement Period in a PDF report that is downloadable from the Management Console usually by the Tuesday or Wednesday after t...
  9. Category

    Quick Steps: Website > User Defined Data > Category This area enables the administrator to create different menu options for their website. 1. Go to the Website menu, and select User Defined Data . 2. Select Category from th...
  10. I can't see any entry types when I select Register Here

    When taking registrations for an event there are certain things that need to be set correctly in order for the registrant to be able to pay. One common setting that is overlooked is turning the entry types to active  If the entry types are not ...