Popular Articles

  1. Payment Processing

    Last Updated: 18/08/2016 in Archived (Classic/OST) Auctions Auctions - Troubleshooting Guide
    Your customers will have two options when making payment for their items. 1) Credit Card transaction which is resolved in their accounts 2) Manual Payment option which is also allocated to them in their accounts if they choose it. Ple...

  2. Adding Users

    Last Updated: 04/07/2016 in Archived (Classic/OST) Tools & Administration Administration Classic Users
    Quick Steps: Go to Administration > Users > Add 1. Within the Management Console, select Administration from the top menu, then Users from the left menu. 2. Click Add at the top of the page. 3. Give the User a name. ...

  3. Entrants Are Linked to the Wrong Members

    Last Updated: 19/01/2017 in Archived (Classic/OST) Events Classic Troubleshooting Classic Events
    In some instances your entrants can link themselves to a member in your Members Listing. This is a handy feature and allows you to easily jump between your entrant and their member history  There are however some instances when the entrant can ...

  4. Setting Up Member Pricing

    Last Updated: 03/02/2017 in Archived (Classic/OST) Shop Classic Products Products
    Quick Steps: Shop > Shoop Settings > Options > MembersDesq If your organisation is also using the SportsTG Member Database, you are able to offer your members a discount on individual items if they are signed into their account on Shop. 1. ...

  5. Adding Documents to Document Library 

    Last Updated: 22/02/2017 in Archived (Classic/OST) Websites Site 2.0 User Guides
    PLeasThis article relates to Site 2.0 Document Library  The document library is where you can save .PDF documents for your website. MODULES > DOCUMENT LIBRARY > Add Title > BROWSE > OPEN > SAVE To view the document click ...

  6. How do I change the colour scheme of my website

    Last Updated: 07/09/2016 in Archived (Classic/OST) Websites Site 1.0 Getting Started Step 2: Formatting your Website Design
    WEBSITE / DESIGN OPTIONS / FONTS & COLOURS / Edit Please Note: If your Organisation has a site that was custom designed by SportsTG's Design Team, please do not make any changes within this area. Please, instead, contact y...

  7. 5. Adding Inventory

    Last Updated: 21/09/2017 in Archived (Classic/OST) TicketDesq Setting Up Your TicketDesq Event
    Quick Steps:  TicketDesq   > Select Event > Inventory > Add Inventory specifies the class of ticket being purchased. They allow the organization to set different ticket price points based upon age (senior/adult/conc...

  8. Step 4: Setting up Meet Manager Integration & Meet Manager Export

    Last Updated: 06/09/2016 in Archived (Classic/OST) Sports Specific Information Athletics Events OST Setting Up Your Event
    1. Select Events  from the top menu, click on your Event .  2 . On the expanded left menu select Event Options > Basic Information , from here click on the Master Questions tab 3. Within this tab, select Edit  and navigate to...

  9. Automatic Memberships Transfer

    Last Updated: 04/07/2016 in Archived (Classic/OST) Auctions Options
    The Membership Automatic Transfer will lead to your Auction members being added into your member database in the Membership Module.  Quick Steps:  Go to AUCTIONDESQ / OPTIONS / EDIT / MEMB...

  10. Adding a News Story

    Last Updated: 19/08/2016 in Archived (Classic/OST) Websites SitePro User Guides
    This article relates to SitePro Quick Steps: NEWS > ADD ARTICLE > FILL OUT FIELDS > SAVE ARTICLE 1. Go to the News page on your website 2. Click on Add Article (it has a green plus icon next to it) 3. Title is a mandatory fie...

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