Popular Articles

  1. Adding a Help Centre Topic

    Quick Steps: Shop > Shop Settings  > Help Centre Topics The Help Centre allows organisations to create a Customer Service area within their Shop that answers frequently asked questions in relation to their online store. Help Centre Topics are...
  2. Using Transactions Analysis

    Quick Steps: Shop > Analytics > Transactions Analysis Transactions Analysis allows you to get an overview of how many transactions have been placed through your system, revenue amounts and an average order value.  1. Within the Management C...
  3. Step 9: Adding content to a HTML page

    This article relates to Site 2.0 STEP 9: adding content to a html page Click on the add element icon Select the ''HTML Content'' element type and the element design you would like it to display as. Input information into the text box....
  4. 1. Set up the Sports Portal Settings

    The first step in setting up your Hockey Sports competition is to customise the Sports competition portal - this is the public facing URL that your members and the public will see. Note that setting up the specific portal settings is optional, if y...
  5. How Do I Send a Group Email?

    Quick Steps: TicketDesq / TicketDesq Console / Email Ticketholders Once you have tickets being purchased, you may wish to send a generic email out to your ticket purchasers. 1. Within the Management Console, select  TicketDesq  from the...
  6. Adding a Subcategory

    Quick Steps: Shop > Products > Product Subcategories > Add Product Subcategories allow you to set up categories that different products belong to, underneath their main category, and then when setting up the products select the subcategory th...
  7. Confirmed Entrants Listing

    Quick Steps: Go to Events > Basic Information > Other 1. Within the Management Console, select Events  from the top menu, then click on the relevant event 2. Select Basic Information  from the left hand expanded menu in...
  8. Refunding Tickets

    Quick Steps: TicketDesq > Events > Issue Refund    1. Within the Management Console, select TicketDesq from the top menu, then Event Console next to the required event 2. Select Issue Refund  from the expanded left menu 3. ...
  9. 4. Creating and Uploading a Fixture Template

    Fixture Templates determine the overall format for your competition - it provides the framework around which the teams play each other. 1. Select the Sports  module along the top menu 2. Select the Fixture Templates tab on the l...
  10. Adding a Note to an Order

    Quick Steps: Shop > Order Management You may need to create notes against an order if you are waiting on an item to arrive or other information needs to be logged against the order. 1. Within the Management Console, select  Shop from the...